What we mean by "AI agents"
Automations
Automate predictable workflows with fixed rules.
Explore workflow automation
Chatbots
Answer questions through natural conversation.
Discover AI chatbots
AI Agents
Agents operate inside defined boundaries, use approvals for critical actions, and stay transparent through detailed logging.
Clear boundaries on what the agent can and cannot access or do.
Human approval steps for high-impact actions and sensitive workflows.
Logs that show what happened, when, and why.
Aligned to your AI policy, data rules, and escalation paths.
What the agent aims to accomplish and when it activates, like new emails, scheduled checks, or manual requests.
The systems it can use, including CRMs, ticketing tools, documents, and internal APIs.
The logic that chooses steps and order, staying inside your rules and constraints.
Updates records, creates tasks, drafts messages, and produces summaries or reports.
We start with tasks that are structured, repeatable, and safe to delegate. Then we build, pilot, and harden agents until they earn trust.
Choose a workflow with clear value, stable inputs, and measurable outcomes.
Define responsibilities, tool access, decision boundaries, and when humans must approve.
Configure models, connect systems, and add guardrails using your existing stack when possible.
Start in recommendation mode so your team can review, edit, and approve before the agent acts.
Expand scope, reduce approvals where appropriate, and tune accuracy and reliability over time.
A structured program to plan, implement, and scale AI initiatives.
Start with one phase and build.
Offload routine coordination so your people focus on high-impact work.
Reduce delays and variation by applying the same playbooks every time.
Track what work is happening, where value is created, and where processes need improvement.
Let's design safe, useful agents that work alongside your team and deliver measurable value.
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Deploy digital teammates that can plan tasks, use your tools, and take action within clear guardrails.
Inbox Triage Agent
You already have plenty of software. The real cost is the manual work between tools: copying data, chasing updates, and repeating the same decisions every week.
People move information between systems instead of the systems doing it.
Important context lives across inboxes, docs, chats, and dashboards.
Teams re-evaluate the same scenarios with no consistent playbook.
Status and reporting lag because updates happen manually.
Agents create the most value when they can move across your existing tools. We integrate with what you have, then add only what is needed.
Qualify leads, update CRM records, draft follow-ups, and surface next-best actions.
Triage tickets, summarize context, suggest responses, and route to the right queue.
Update task status, generate weekly summaries, and flag blockers before they spread.
Summarize threads, capture action items, and escalate urgent items with context.
Answer data questions, produce reports, and support cleaner, more consistent data use.
Monitor performance, draft insights, and recommend optimizations tied to goals.
Human centered, AI enabled
TechArk is your marketing & technology partner, blending human expertise with AI capability to help you grow your online presence and streamline operations.
years in business
customers
team members
“We had many stakeholders and goals for this project - a new brand, a combination of two great predecessor organizations, and reflecting the future of the Hampton Roads region!”
Nancy Grden
President & CEO
Feel free to reach out if you'd like to learn more.
