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Why most chatbots disappoint

The common problems that make chatbots frustrating instead of helpful.

Limited question handling

Bots that only handle a few basic questions and then get stuck.

Generic answers

Generic answers that do not reflect your actual policies or offerings.

No human handoff

No way to hand off to a human when the question is complex.

No insight

Leadership having no insight into what people are asking or where they get stuck.

We build chatbots grounded in your knowledge, connected to your workflows, designed to work alongside your team—not replace it.

Grounded in your content, with guardrails built in

Answers come only from your approved content. When uncertain, we escalate or default to “I don’t know”—keeping responses aligned with your policies and tone.

Without guardrails

  • Answers from generic training data.

  • Higher chance of off-brand responses.

  • No clear handoff to humans.

With guardrails

  • Answers grounded in your approved content.

  • Clear rules for sensitive topics.

  • Smooth handoff when human help is needed.

How we design and launch your chatbot

  • 01

    Discover

    We learn who the chatbot is for, what questions matter most, and where your content lives today.

  • 02

    Content prep

    We help you organize or improve your knowledge base so the bot has something solid to work from.

  • 03

    Design and build

    We define the bot's tone, guardrails, and flows, then configure and integrate it with your site or tools.

  • 04

    Pilot and refine

    We launch a controlled pilot, review real conversations, and adjust prompts, content, and rules.

  • 05

    Rollout and monitor

    We deploy more broadly, monitor performance, and keep tuning as your content and needs evolve.

Meet your audience where they already are

Deploy chatbots across channels and integrate with your existing systems for seamless experiences.

Customer Touchpoints

Meet your audience where they already are

Deploy chatbots on your website, mobile app, support portals, Teams, Slack, or SMS. Meet your audience where they already are—instant answers in the tools they use daily.

Learn more
Chatbot channels deployment
AI FORWARD PROGRAM

A three phase path from idea to impact

Commit to one phase at a time—no long-term lock-in. Transform your business with AI innovation through our structured program.

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What an AI chatbot can do for you

Faster answers
Give customers and staff instant responses to common questions, even after hours.
Less support load
Reduce repetitive tickets and phone calls so your team can focus on higher value conversations.
Better insight
See what people are really asking for, where they get stuck, and what content is missing.

Ready to give your audience better answers, faster?

Let us help you design an AI chatbot that feels helpful, not frustrating.

Book a callTry a demo
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AI & AUTOMATION

AI chatbots that actually help people

Give your customers and teams fast, accurate answers without losing the human touch.

Chatbots grounded in your content and systems—fewer repetitive questions, faster answers, with guardrails to stay on brand.

Book a callTry a demo

Explore our websiteExplore our website

Where can I find pricing information?

What products do you offer?

How do I contact sales?

What are your business hours?

Do you have a product catalog?

Can I see customer testimonials?

What services are available?

How do I navigate your website?

Where can I find your contact information?

What makes your products different?

Do you offer any discounts?

How can I learn more about your company?

Where can I find pricing information?

What products do you offer?

How do I contact sales?

What are your business hours?

Do you have a product catalog?

Can I see customer testimonials?

What services are available?

How do I navigate your website?

Where can I find your contact information?

What makes your products different?

Do you offer any discounts?

How can I learn more about your company?

Where can I find pricing information?

What products do you offer?

How do I contact sales?

What are your business hours?

Do you have a product catalog?

Can I see customer testimonials?

What services are available?

How do I navigate your website?

Where can I find your contact information?

What makes your products different?

Do you offer any discounts?

How can I learn more about your company?

Where can I find pricing information?

What products do you offer?

How do I contact sales?

What are your business hours?

Do you have a product catalog?

Can I see customer testimonials?

What services are available?

How do I navigate your website?

Where can I find your contact information?

What makes your products different?

Do you offer any discounts?

How can I learn more about your company?

TYPES & CAPABILITIES

Chatbots built for your specific needs

From customer support to internal knowledge and workflow automation—we build chatbots tailored to your organization.

Grounded in your approved content and knowledge sources
Clear guardrails and escalation paths to your team
Connects to your existing systems and workflows
Provides insights into what people ask and where they get stuck

Website Chatbot

Help visitors find the right information, qualify leads, and route serious inquiries to your team in real time.

Lead Gen Chatbot

Qualify leads, capture contact information, and route serious inquiries to your sales team in real time.

Customer Support Chatbot

Answer common questions about products, services, policies, and troubleshooting so your support team handles fewer repetitive tickets.

Internal Knowledge Chatbot

Give employees a single place to ask questions about procedures, HR policies, IT requests, and internal documentation.

Workflow Connected Chatbot

Let the bot trigger actions, not just answers, such as creating tickets, booking calls, or collecting key information for your team.

How your chatbot works

Your content

Your content

Policies, FAQs, help center articles, PDFs, web pages, and internal docs you want the bot to use.

Knowledge layer

Knowledge layer

We organize and index your content so the bot can find relevant information when someone asks a question.

AI assistant

AI assistant

An AI model that uses your content, your rules, and your tone of voice to draft responses.

Handoffs and actions

Handoffs and actions

Clear paths for when to involve a human, create a ticket, capture a lead, or trigger an automated workflow.

Analytics and monitoring

Analytics and monitoring

Track conversations, identify gaps in knowledge, measure performance, and continuously improve the bot's accuracy and usefulness.

Why organizations trust TechArk

Human centered, AI enabled

Your marketing & technology partner, blending human expertise with AI capability to help you grow your online presence and streamline operations.

TechArk Team
0+0+ years in business

years in business

0+0+ customers

customers

0+0+ team members

team members

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Client Testimonials

Samantha Lee

“This product transformed my daily routine. The intuitive task management and reminders keep me on track like never before.”

Samantha Lee

Productivity Coach, Descript

Common questions about AI chatbots
We're here to help.

Can't find what you're looking for? Book a call to discuss your specific questions.

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